Privacy Policy

    Last updated: March 1, 2025

    1. Introduction

    Dgonix Technologies Pvt. Ltd. (“Dgonix”, “we”, “us”, or “our”) operates the website www.dgonix.com. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

    By using our website, you agree to the collection and use of information in accordance with this policy.

    2. Information We Collect

    2a. Information you provide directly

    When you fill out a contact form, quote request form, or consultation booking, we collect:

    • Full name
    • Email address
    • Company name (optional)
    • Phone number (optional)
    • Project requirements and message content

    2b. Information collected automatically

    When you visit our website, we automatically collect:

    • IP address and approximate geographic location
    • Browser type and version
    • Pages visited and time spent on each page
    • Referring website URLs
    • Device type (desktop, mobile, tablet)

    3. How We Use Your Information

    We use the information we collect to:

    • Respond to your inquiries and quote requests
    • Schedule and confirm consultation calls
    • Send service confirmations and project-related communications
    • Improve our website content and user experience
    • Send our newsletter if you have subscribed (you can unsubscribe at any time)
    • Comply with legal obligations

    We do not sell, trade, or rent your personal information to third parties.

    4. Data Storage and Security

    Your form submissions are stored in a secured MongoDB Atlas database hosted on cloud infrastructure with encryption at rest and in transit. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

    Email communications are processed via Gmail SMTP with TLS encryption. We retain form submission data for up to 2 years for business communication purposes.

    5. Third-Party Services

    Our website uses the following third-party services that may process your data:

    • Calendly / Cal.com for booking consultation appointments. Subject to their own privacy policy.
    • Google reCAPTCHA for spam prevention on forms. Subject to Google's Privacy Policy.
    • Google Analytics for website usage analytics (if enabled). Subject to Google's Privacy Policy.

    6. Cookies

    Our website uses essential cookies required for the website to function. We may also use analytics cookies to understand how visitors interact with the site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

    7. Your Rights

    You have the right to:

    • Request access to the personal data we hold about you
    • Request correction of inaccurate personal data
    • Request deletion of your personal data
    • Withdraw consent for marketing communications at any time

    To exercise any of these rights, please contact us at darshil@dgonix.com.

    8. Children's Privacy

    Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

    9. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated “Last updated” date. Continued use of our website after changes constitutes your acceptance of the updated policy.

    10. Contact Us

    If you have questions about this Privacy Policy, please contact us:

    For any privacy-related concerns, you may also use our contact form.